Messaging terms

Effective date: September 10, 2026

Phone signup notice updated October 7, 2026.

Steele Labs LLC sends text messages, and this page is the whole agreement about them: what you get, how often, what it costs, and how to make it stop.

What you are agreeing to

Turning messaging on is a step of its own. It comes after your phone number is verified, nothing on it is chosen for you, and skipping it carries you through the rest of setup unchanged. The one control on that screen that turns messages on is a button reading:

Text me schoolwork updates

That screen also shows an example of the update, clearly labelled as an example, and prints the full messaging terms above the button. How often the texts come, how to stop them, how to get help, and what your carrier may charge are stated in those terms, which are the only place that screen states them.

If you skip that step, the same offer appears once on your family page, after Steele has school records to show you. It carries the same example, the same buttons and the same terms, and it is shown once. You are never asked a third time, and you are never asked at all once you have agreed or replied STOP.

Settings is different from both of those: it does not ask you anything. The schoolwork texts card in your settings shows the same terms and the same button whenever your texts are off, so you can turn them on at any time, including after you have turned them off. It is also where you turn them off, with a button reading:

Turn off schoolwork texts

The full messaging terms are printed on every one of those screens, above the button, and they are these. Steele uses iMessage where available. Messages can also arrive by SMS.

I agree to receive automated text messages from Steele Labs LLC about my Steele account and my child's schoolwork, including what is due, late, or done, and related reminders. Message frequency varies. Msg & data rates may apply. Reply STOP to cancel, HELP for help. Consent is not a condition of purchase.

Sign-in codes come by text only when you ask for one. Schoolwork alerts and other messages from Steele are a separate choice: you can use Steele, and pay for Steele, without turning them on, and you can reply STOP at any time to end them. If you reply STOP to a sign-in code text, we can't send you sign-in codes until you reply START, so email us at the address below if you need another way in. We record phone messaging permission after you verify the number you entered.

What we send

If you are a parent, the messages are about your own account and your child's schoolwork:

• What is due, what is late, and what is done
• Reminders and schedule changes you asked to hear about
• Account messages: sign-in codes, security notices, and billing confirmations
• Replies to messages you send us

If you text Steele directly rather than signing up on the site, sending that first message is the opt-in, and the replies you get are the conversation you started.

Your first message

The first text you get is your sign-in code, and it arrives before you have turned anything on, because you pressed the button that asks for it. If you then turn schoolwork texts on, the next one is a short hello from Steele. There is no separate "you are subscribed" message between them, because you turned the texts on in your account and we already know you meant to. The one case that does get a subscription confirmation is turning them on by text, which is under Opting out below. Every text Steele sends carries the same way out, so if one reaches you and you never gave us your number, reply STOP and email support@steelelabs.co.

Frequency and cost

Message frequency varies. Most of what Steele sends is triggered by something real: an assignment going late, a reminder you set, a code you asked for. We do not promise a fixed number per day or per month.

Steele does not charge for messages. Message and data rates from your mobile carrier may apply.

Opting out

Reply STOP to any message from Steele and we stop. You get one confirmation and then nothing further, except where the law requires us to contact you. STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT and OPT OUT all work.

You can also stop them without texting anything. The schoolwork texts card in your settings has a button reading Turn off schoolwork texts, and pressing it stops the same messages STOP stops, at the same moment. We keep the record of the permission you gave, because that record is the proof we had it; stopping is kept as its own separate fact.

If you change your mind, reply START to turn messages back on, or press Text me schoolwork updates in the same settings card. Both turn them back on. If you had already opted in and were only undoing a STOP, the reply says you are resubscribed, because nothing new was agreed to.

If we have no record of you opting in, that START is the opt-in itself. Steele records it, and answers with the full confirmation:

Steele: You're opted in to schoolwork alerts about your child: what's due, late, and done. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel.

That works on the numbers that send the alerts. The number that sends your sign-in codes takes STOP and START too, but START there only starts the codes again: codes are all it sends, so it is not an opt-in to anything else.

What we will not do

• Send you a schoolwork alert, a reminder, or anything else you did not ask for before your consent is recorded. Asking for a sign-in code gets you that code, because you just asked for it, and nothing else follows from it.
• Choose for you, or fold the choice into another one. Turning schoolwork texts on is its own screen, its own button and its own press, and asking for a sign-in code is not that press.
• Send you promotional messages that have nothing to do with your own account or your child's schoolwork. That is a separate stream and it needs separate consent, which we do not currently ask for.
• Sell your phone number.

Carriers

Carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed.

Related pages

What we do with your number and your messages is in the Privacy Policy. What the site stores in your browser is in the Cookie Notice.

Msg & data rates may apply. Reply STOP to unsubscribe, HELP for help.